Traditional process improvement techniques such as Lean, Six Sigma, Total Quality Management (TQM), etc. have delivered tangible improvements for many organizations by improving quality, eliminating process waste and reducing non-value-adding activities. While these initiatives typically start off well, gene ating excitement and great progress, they all too often fail to have a lasting impact as participants gradually lose motivation and fall back into old habits. Find out more in our Whitepaper!
By Dr. Mathias Kirchmer, Peter Franz and Alexander Lotterer